Product Information
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FestivaNest Website Terms
Terms of Service
These Terms of Service govern your use of the FestivaNest website and your purchase of party, wedding, festival, and event products from our store. By accessing the website or placing an order, you agree to these terms.
Agreement to These Terms
Using FestivaNest Responsibly
By visiting, browsing, creating an order, subscribing to communications, or otherwise using FestivaNest, you agree to be bound by these Terms of Service and any policies referenced within them. These terms apply to all visitors, customers, and other users of the website.
You must be legally capable of entering into a binding agreement in your jurisdiction. If you use the website on behalf of another person or organization, you represent that you have authority to accept these terms for that person or organization.
We may update these Terms of Service from time to time. Updated terms become effective when posted unless a later date is stated. Continued use of the website after an update means you accept the revised terms.
Use of FestivaNest means agreeing to follow these terms, our store policies, and applicable law.
Orders & Purchases
What Applies to Your Order
Orders are subject to product availability, pricing, payment authorization, shipping information, applicable policies, and our right to correct genuine errors.
Pricing & Payment
Prices are shown on the website and may change. Orders must be paid using an accepted payment method and are subject to payment authorization.
Order Acceptance
An order confirmation acknowledges receipt of your order. We may cancel or limit an order where reasonably necessary, including for errors, suspected fraud, or unavailable products.
Shipping & Delivery
FestivaNest provides free shipping on all products, with expected delivery in 3–5 calendar days under normal delivery conditions.
Returns & Exchanges
Eligible purchases may be returned or exchanged free of charge within 30 days, subject to the applicable return and exchange conditions.
Promotional Savings
Email subscribers receive an automatic 15% sitewide discount, while selected promotional products may receive an automatic 20% discount when eligible.
Website Use
Rules for Using the Website
FestivaNest may be used for lawful personal shopping and other legitimate purposes connected to our services. You may not misuse the website, interfere with its operation, or use it in a way that harms FestivaNest, other users, or third parties.
Lawful Use
You may not use the website for unlawful, fraudulent, abusive, deceptive, infringing, or harmful activity, or encourage another person to do so.
Security & Access
You may not attempt to bypass security, gain unauthorized access, introduce malicious code, scrape protected areas, or interfere with website availability or performance.
Content & Intellectual Property
Website text, branding, graphics, layouts, photographs, and other content may be protected by intellectual property rights and may not be copied or commercially reused without permission except as allowed by law.
Third-Party Services
The website may rely on or link to third-party services. Their separate terms and privacy practices may apply, and FestivaNest does not control every third-party service or website.
Customer Responsibilities
Your Responsibilities When Ordering
Accurate information and responsible use help orders move more smoothly and make it easier to assist you if a question or issue arises.
Provide accurate information
You are responsible for providing accurate billing, contact, delivery, and order information and for reviewing those details before completing a purchase.
Use authorized payment methods
You represent that you are authorized to use the payment method submitted for an order and that the information provided is valid.
Review products before use
Follow product instructions, warnings, age guidance, and common-sense safety practices, particularly for balloons, small parts, lighting, games, and celebration accessories.
Raise issues promptly
If an order, delivery, product, or charge appears incorrect, notify FestivaNest as soon as reasonably possible so the matter can be reviewed.
Legal Terms
Important Legal Provisions
These provisions describe additional legal terms that apply to use of FestivaNest, subject to rights that cannot lawfully be excluded or limited.
Disclaimers
To the extent permitted by law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted access, perfect accuracy, or that every product will always remain available.
Liability
To the extent permitted by law, FestivaNest is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use or purchases, except where such limitation is prohibited.
Indemnity
To the extent permitted by law, you agree to be responsible for claims, losses, or costs arising from your unlawful misuse of the website, violation of these terms, or infringement of another party's rights.
Governing Law
To the extent permitted by applicable law, these terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.
If any provision of these Terms of Service is held invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law. Failure to enforce a provision does not waive the right to enforce it later. FestivaNest may suspend or terminate access for material misuse of the website or violation of these terms.
Questions About These Terms?
Contact FestivaNest
If you have a question about these Terms of Service, an order, payment, shipping, delivery, returns, exchanges, or another FestivaNest policy, our customer support team is available 24/7.
Contact FestivaNest